Return Processing

For e-Commerce retailers, customer returns is practically an inevitability. Gridiron Fulfillment works with you to craft a seamless return process with a focus on customer satisfaction. We make it easy for customers to understand and quickly initiate returns while our warehouse seamlessly manages reverse logistics product re-stocking.

No one wants disappointed customers, so we have put rigorous processes in place to minimize the chance of returns. We start by thoroughly inspecting all products before carefully packing and preparing them for shipment. Then we communicate delivery timelines to your customers. When your customers receive their shipment, it is accompanied by printed return instructions.